Is your staff as Productive as they can be?
Technology Issues can prevent your users from working, potentially missing deadlines, frustrating your customers and leading to lost revenue.
Does your staff have access to reliable, responsive helpdesk?
If not, some of your employees might not be able to complete their work on time, causing major headaches for the entire company. Save On IT provides reliable, responsive IT Helpdesk for your users through our UserCare service that will keep your team on task and in the know.
Companies that do not have a dedicated IT helpdesk service in place are more likely to struggle when technology issues arise. This can cause the company’s operations to stall until someone can provide a solution to the error.
When you sign up for UserCare from Save On IT, your staff will get access to our always-available helpdesk that will deal with any issues that your staff may experience now and in the future. Our Helpdesk services provide solutions for both hardware and software issues including: Microsoft Windows, MacOS, E-mail, Printing, and Viruses, as well as support for mobile, tablet, laptop, and PC devices.
We respond to each issue individually to ensure timely resolution, so your team can get back to work as soon as possible. Whether you contact us through e-mail, over the phone, or live chat, our Helpdesk will be there to support you when you need it.
If your Helpdesk Work-from-Home Friendly?
Due to changes in work habits brought on by the pandemic, many businesses are planning to reduce their office space and enable some of their staff to work from home either part or full-time. This creates challenges for many IT helpdesks because they are not designed to work well in this scenario.
UserCare from Save On IT, is work from home friendly.
Support when your users need it
Live 24/7/365 Helpdesk to support your users whenever they are working.
Whatever device works best
Support accessing company resources from home computers or shared computers.
No extra cost
Per user pricing means no additional cost to support additional computers such as home computers or secondary computers.